Digital TV, High-Speed Internet, Full-Featured Phone, Business Data


There are no refunds for services rendered. If customer ("you" or "your") voluntarily terminates your agreement with MetroNet, Inc. ("us"), and you have paid us in advance for services not yet rendered by us, then, after receiving a final invoice from us, you may request a refund equal to the credits listed on your final invoice. All such refunds are subject to the following conditions:

  1. Your account must be current.
  2. All equipment provided to you by us must be returned to us in proper working condition.
  3. All requests for a refund must be made within sixty (60) days of the date you receive a final invoice from us.
  4. All requests for a refund must be made to our customer service department at 1-877-407-3224